HOW DO I CARE FOR MY JEWELRY?
To increase the life and luster of your jewelry please follow these instructions:
- Wipe your jewelry with a dry cloth after every use.
- Please avoid harsh chemicals when wearing your jewelry (pools, perfumes, lotion, etc.).
- Please avoid wearing your jewelry when you sleep to prevent tugging, wear, tear, etc.
- To clean your jewelry, please scrub lightly with a brush and lukewarm water.
CAN I SHOWER WITH MY JEWELRY?
Since all our jewelry is gold-filled and sterling silver, it can withstand showers on a frequent basis. However, removing your jewelry before showering will increase the life and luster of your jewelry.
Please make sure to avoid water which can contain harsh chemicals such as swimming pools, hot tubs, etc.
WHAT IS YOUR PROCESSING TIME?
Most of our orders ship within the same day. If we are not able to fulfill your order within the same day, please allow 1-3 days for us to process your orders.
HOW LONG DOES SHIPPING TAKE?
For all domestic shipping, please allow 2-5 business days for you to receive your jewelry after your order has been processed.
For International orders, shipping will take 7-21 days until the package is delivered.
Please keep in mind, these are estimated calculations and are NOT guaranteed by our shipping carriers.
CAN I RETURN/EXCHANGE MY JEWELRY?
We do accept returns and exchanges within 14 days after your order has been received. Please read our Return & Shipping Policy for more information regarding our policies.
CAN I CHANGE THE ADDRESS FOR MY ORDER?
We can change the address for your order only if your order has not yet been processed or shipped. If it has not yet been processed or shipped, please contact us at firstname.lastname@example.org with your new address and order number so we can make the changes for you.
CAN I TRY YOUR JEWELRY ON AT A STORE?
Unfortunately, we are only an e-commerce store. However, our plans are to expand our jewelry to boutiques across the U.S. sometime in the future.
DO YOU WHOLESALE YOUR JEWELRY?
At this moment we are not wholesaling our jewelry, but we will be doing so very soon.